BOOKING POLICY
Booking Conditions of Go Asia Travel.com
Please take the time to read and understand the conditions of booking set out below prior to booking a trip with Go Asia Travel. We strongly recommend that you also read the Notes/ inclusions relating to your trip prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.
1. Validity
Dates, itineraries and prices are valid from 01 January 2025 until 31 December 2026. Beyond 31 December 2026 dates, itineraries and prices are indicative only.
2. Deposit requirement
You are required to pay a deposit from 50 % – 70 % or 100% payment for your booking to be confirmed to guarantee the reservation (If it is a 1 – 3 day trip: 100% payment at booking time; if longer than 3 days, a deposit of 50 – 70% is required to secure the booking). The rest will be paid as you come to Vietnam by cash. Please note that your total payment is included government tax 8%, they will be transferred into company bank account arcording to Vietnam Law.
3. Booking amendment
Amendments includes: change the travel date, change number of people join the tour, cut off or add service(s), change the time of flight and train, change hotel, change room category, transfer to other people, change kind of tour and all other changes comparing to the itinerary which is confirmed.
For any kinds of amendments, you must notify us at least 30 days prior to the proposed departure date. A fee of USD 20 per person per change will be applied by hotels, ground operators or airlines). If you notify us less than 30 days prior to the proposed departure date, we have right to refuse and do not refund deposit amount.
All amendment is only responded by Go Asia Travel upon availability. There are some services is NO REFUNDABLE such as flight tickets, train tickets. In case, we did issue flight ticket and (or) train tickets, you will be charged all of this costs if you change NOT depend on how many day in advance you inform us.
